FREQUENTLY ASKED QUESTIONS

1. Are all your shoes handmade?

Yes! All our Khussa, Kheri, Kulapuri, and Chappals are 100% handmade by skilled Multani artisans using premium leather and traditional techniques. Each pair is crafted with care to ensure comfort, durability, and authenticity.

2. Do you offer free shipping?

Absolutely! We offer Free Shipping on all orders across Pakistan — no hidden charges or minimum order value required. Your order will be safely delivered right to your doorstep.

3. What 3. How long does delivery take?methods are accepted?

Once your order is confirmed, it usually takes 2–4 working days to process and 3–7 working days for delivery, depending on your location. You’ll receive tracking details once your order has been dispatched.

4. Can I exchange or return my order?

Yes, we accept exchange or return requests within 7 days of delivery if the product is unused and in its original packaging. For size issues or product defects, simply contact our support team to arrange an exchange or refund.